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Baldr wrote:

Hey there! I am sorry to see that you are receiving these threats. I did not see an open ticket for you on this issue. Please open a ticket with our CS agents at the link in my signature with as much...

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Baldr wrote:

Hi there! I do see that you have opened a ticket with us about this issue. We will respond as soon as possible and take care of your situation. I apologize for the frustration that this has caused.

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Baldr wrote:

Thank you for submitting a ticket. As we have have higher than normal tickets lately our response time might take a little longer. We will get your ticket as soon as we can though!

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Baldr wrote:

Sorry to hear that you are having this issue. Please contact our customer support for assistance with this issue.

https://support.trionworlds.com/hc/en-us

Please attempt to restart your game...

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Baldr wrote:

Hey there! Sorry to hear that you are having issues connecting. I took a look and I see that all our servers are up and running normally. Please follow the steps below for assistance. If you still...

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Baldr wrote:

Hey there! If you are still having issues please open a ticket with our customer service where we will be able to further assist you with your purchase issues.
...

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Baldr wrote:

Hi there! Please submit a ticket to our customer service at the link below and we should be able to assist with your issues.

https://support.trionworlds.com/hc/en-us

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Baldr wrote:

Hi there! Are you still having these issues with claiming your items?

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Baldr wrote:

Hi there! I am sorry that you are having this issue. Please follow the steps below to run a DXDiag and please submit a ticket with your information so that we may be able to further assist you with...

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Baldr wrote:

Hi there! Are you still having these issues? Please post as much detail as possible if you are so that we may look into this further.

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