JudithFrench #23780 Member

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Hi, I am Judith J. French. The first thing to try is to use a different browser or install an extension like Chrome Remote Desktop which will let you use your computer remotely without needing to install software on both devices. The second tip is to verify that the port is open on your router. To do this, you need to log into your router and check the settings for port 80 or 443. Third, make sure that your browser accepts cookies from re.rockspace.local. If still the error happens, try opening a new window/tab and visiting the page again. This often fixes re.rockspace.local not working issue.