Upcoming changes to support requests starting August 1

In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via email. This change will allow us to make sure that your requests are reaching the right teams as fast as possible, so you can get the help you need with one short visit to our website.

Starting on August 1, we will only be accepting support requests through our Submit a Request option at http://support.trionworlds.com. Our friendly chat staff will be joining the many teams that handle our email support, so we can focus on making that experience the best it can be. This new format will reduce the time it takes to receive a response by ensuring your requests are immediately routed to the team best suited for the task.

We look forward to helping you out with any issues you may encounter! Enjoy your adventures, no matter what world you're traveling in!

Sincerely,
The Trion Worlds Support Team

This article was automatically generated from official news posts.

Source: http://forums.defiance.com/showthread.php?246091-Upcoming-changes-to-support-requests-starting-August-1