Restart - 2:15 PM PDT - June 14, 2018 - EU-PC Only - Hey Ark Hunters, We're re-starting the EU PC servers in a few minutes on Thursday, 6/14/18. Expect downtime to last approximately 30 minutes. Thanks!

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Defiance Livestream Friday 4/13 at 10:30am PST!

April 11, 2018 Etaew (Site Admin ) 923 views

Ark Hunters. Tune in Friday for the Defiance livestream at 10:30am PST (6:30pm GMT). This week we'll be discussing the upcoming Defiance 2050 Closed Beta on 4/20-4/22 and what to expect in game! Join the www.Twitch.tv/TrionWorlds channel and stay connected on forums, Twitter, and Facebook for exciting Defiance news.

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New Defiance Community Manager - Scott "Mobi" Jasper

March 2, 2018 Etaew (Site Admin ) 568 views

Howdy Arkhunters. It's a pleasure to meet you all - I'm excited to be your new Defiance Community Manager! I have a great deal of experience working with Trion's games, and look forward to diving headfirst into Defiance and Defiance 2050.

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Upcoming Caerulean Cores Change

June 9, 2017 Etaew (Site Admin ) 1,441 views

Hey All. With an upcoming hotfix this Monday, 6/12/2017, we will be implementing a number of changes, in preparation for a larger update coming out very soon. This implementation will change the way a certain currency works in the game: Caerulean Cores.

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Hot Crazy Summer Update Delayed

May 22, 2017 Etaew (Site Admin ) 2,693 views

Hey All. Due to testing concerns, and the fact that the release of Hot Crazy Summer was scheduled for a holiday (Memorial Day), we have decided to push the update out a week.

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Free Anniversary Rewards for Patrons

March 30, 2017 Etaew (Site Admin ) 2,357 views

Hey All. As you may well know, Defiance will be celebrating its 4th year this coming Sunday. Along with the pride we take at celebrating 4 years with you all, we are committed to providing some great rewards and prizes to our amazing and deciated players.

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Empy Jackpot Grant - December 14, 2016

December 14, 2016 Etaew (Site Admin ) 1,188 views

Hey all. For players who were supposed to receive a Jackpot but it was empty (didn't arrive) we're starting the grant for those JP now. Please log into the character you'd like to receive the JP on. We're sending in game messaging as well.

If you do not receive a jackpot, then you did not originally find one before this issue was resolved. Keep pushing those arkfalls for you jackpots!

Thanks everyone!

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Regarding Ongoing DDOS Challenges

November 23, 2016 Etaew (Site Admin ) 1,457 views

Hello all. We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It's been disruptive and frustrating - we hear you loud and clear. The constant, aggressive onslaught of DDOS attacks against multiple Network providers and here at Trion has been our #1 priority to address. We are and will continue to combat those issues moving forward.

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Upcoming changes to support requests starting August 1

July 26, 2016 Etaew (Site Admin ) 1,426 views

In order to bring you a more efficient customer support experience, we here at Trion Worlds will be shifting our focus to communicating with you via email. This change will allow us to make sure that your requests are reaching the right teams as fast as possible, so you can get the help you need with one short visit to our website.

Starting on August 1, we will only be accepting support requests through our Submit a Request option at http://support.trionworlds.com. Our friendly chat staff will be joining the many teams that handle our email support, so we can focus on making that experience the best it can be. This new format will reduce the time it takes to receive a response by ensuring your requests are immediately routed to the team best suited for the task.

We look forward to helping you out with any issues you may encounter! Enjoy your adventures, no matter what world you're traveling in!

Sincerely,
The Trion Worlds Support Team

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Defiance Exchange Closure FAQ

July 20, 2016 Etaew (Site Admin ) 1,133 views

The Exchange is being closed, and it most likely won't return. Read the FAQ here.

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Login Issues July 12, 10 AM

July 12, 2016 Etaew (Site Admin ) 867 views

Greetings Arkhunters!

We have reports that some players may be unable to log into Defiance. Our team is already investigating the issue and we hope to have it resolved shortly. We'll update this thread with more information as we get it. Thanks for your patience, and sorry for the inconvenience!

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