Hello Ark Hunters. We have identified a critical issue affecting a small number of PS4 NA players that started playing yesterday causing possible missing or incorrect character data to be loaded.
We have resolved this issue, and those original characters beforehand should be now load in properly when you login next. Unfortunately, this means during this time period that a small number of PS4 NA players recent progress will regress and some new players progress may be missing. We will be thoroughly searching and assisting all players affected by this, and providing adequate compensation for any play time that may be lost as a result.
We deeply apologize for this inconvenience and we have been consistently working on fixes and solutions players are coming across. We truly appreciate the support and bug reports coming our way to help resolve many of the issues from the overwhelming response of Ark Hunters in Defiance 2050. We hope these players in particular understand that this was a necessary fix moving forward.
Additionally, we hope everyone understands that we are striving to build a solid foundation for Defiance 2050 at first, and as we head into the future we are excited to release more new content such as new events, classes, items, enemies, and much more. We will have more details regarding compensation coming soon, and thank you so much for playing Ark Hunters.
-The Defiance 2050 Team
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